Printing Services - Mission Statement


The Office of Printing Services (OPS) utilizes all available resources to provide exceptional service to the Congress by endeavoring to educate and serve its Members and their staff in a manner that reflects our personal and organizational values of excellence and commitment.

We strive to strengthen our relationship with our customers by treating them in a courteous and timely manner, by anticipating their printing needs, and by surpassing their expectations. Our approach to achieving this vision is to strive for perfection in both product quality and service by working as a well-informed team to employ the most effective technology available.

As an experienced high performance team, OPS is eager to continue providing superior products and services to our customers while simultaneously exploring ways to refine methods of production and enhance customer satisfaction.