TV's and VCR's


How many TV's/VCR's can we have?

There are no restrictions on the number of TV's/VCR's per office.

Can I borrow a TV/VCR for a day?

Please call OSM at x56628 or E-Mail to make reservations to borrow a TV/VCR. Due to limited quantities of TV's/VCR's, we request that you call us 24 hours in advance. Our office hours are 8:30 a.m. to 5:30 p.m., Monday through Friday.

Who fixes TV's and VCR's?

Under the guidelines of the former Approved List process, most offices have a pre-existing maintenance contract with Commercial Television. Unless your office has chosen a different service arrangement, you may call Commercial Television (703) 643-2277.

What is the number for cable TV?

Please call the Office of the Architect, Electronic Engineering Department, x49827.

What do I do if my TV/VCR will not work?

Please refer to the Troubleshooting Guide for TV's/VCR's at the end of this section.



TROUBLESHOOTING GUIDE FOR TV's/VCR's

1) TV/VCR will not turn on:
A) Check to make sure unit is plugged in.
B) Check Power Source, i.e., a wall socket, a powerstrip. Make sure it is “live” by
plugging it into another socket.
C) Check batteries in remote. Have you had the remote for a long time without changing the batteries?
D) Remote was not aimed at the sensor; something is between remote and sensor.
E) On older models, check reset button on rear of set or see item 2.B. below.
2) Turns off while playing/Remote will not work:
A) Sleep Timer (TV) or Program Timer (VCR) may be activated. Switch Timer function to OFF position on VCR panel.
B) Electronic protection circuits may have been started due to a power surge. Unplug unit for five minutes before turning it back on.
3) Cannot select certain channel/channel selection will not advance:
A) Channel may not be in the channel memory or may have been erased because of power failure.
B) Access autoprogramming for channels through the on-screen menu (remote function) or manually (inside panel) by depressing autoprogramming button or entering each channel individually through “add” function (enter channel and depress add button).
4) No picture/No Sound:
A) Check cable connections (cable “in” to VCR/“out” to TV).
B) Vacant Channel may be tuned; try another channel.
C) If watching VCR, make sure TV is turned on channel 3 or 4 (same as channel 3/4 switch on VCR).
5) Will not play, record or has a blank or snowy picture:
A) Check cable connectors (cable “in” to VCR/“out” to TV).
B) Program timer may be activated.
C) If recording, record button must be held for at least 5 seconds.
D) Check on screen menu (later models) for autoprogramming of channels.
E) Adjust tracking.
F) Tape may be defective. Try another tape.
G) Pause button may be activated.
H) See item 4.C. above.

If further assistance is needed, please contact Office Systems Management, Inventory Control Division at x56628 or place a service call: Commercial Television (703) 643-2277.