on one of the following catagories to
speed your search
CABLES, CELLULAR PHONES, CORRESPONDENCE,
DISTRICT OFFICES, EQUIPMENT INVENTORY LIST,
INSTALLATION, MAINTENANCE/SERVICE,
MICROWAVE OVENS, APPLICABLE OFFICE FUNDS,
OVERHEAD PROJECTORS, PAGERS, PERSONAL
EQUIPMENT, REFRIGERATORS, TAXES, TRADE-INS &
REBATES, TV/VCR, TYPEWRITER REPAIR, USED
EQUIPMENT, VENDORS, TROUBLESHOOTING TV/VCR
CABLES
What kind of computer cables do you make and
how can I order them?
We make flat wire and RS232 cables; orders are
accepted by calling x64168.
CELLULAR TELEPHONES
Do you handle cellular telephones?
No. Please call the Office of Telecommunications at
x64101 to order them.
CORRESPONDENCE
To whom do I address correspondence when
requesting your services?
Please address correspondence to Helene M.
Flanagan, Director, OSM, B-215 Longworth House
Office Building.
Does all correspondence requesting equipment or
service need to be signed by a Member or
Committee Chair?
Yes.
Where can I obtain Requisition, Removal,
Transfer forms for OSM?
Download Equipment Requisition Form
Download Removal Form
or at OSM, B-215 Longworth House Office
Building.
What information do I need to list when filling out
an OSM Requisition Form?
Quantity of items; the vendor from whom the
purchase is being made; order code for the
particular item; description of the equipment; plan
type (3-Year, One-Time or Lease); price of the item,
location for delivery, contact name and phone #, and
Members signature.
What information do I need to list when filling out
an OSM Removal Form?
OSM control number (silver stickers on the
equipment); serial number; description of the
equipment; location of a pick up, a requested
removal date, contact name and phone #, and
Members signature. .
What information do I need to list when filling out
an OSM Transfer Form?
Present location of the equipment; a requested
transfer date; OSM control number (silver sticker on
the equipment); serial number; description of the
equipment, the full address of the location of where
the equipment is to be shipped, contact name and
phone #, and Members signature. .
DISTRICT OFFICES
How do I move equipment between District
offices?
Complete OSM Transfer Form or write a letter to
OSM, B-215 Longworth House Office Building,
requesting the transfer, and OSM will contact GSA
for you.
How do I get furniture in a District office?
Complete OSM Requisition Form or write a letter to
OSM, B-215 Longworth House Office Building,
requesting GSA excess or local procurement.
Can I transfer items from the District to
Washington, D.C.?
Yes. You must find a local shipper in your area and
complete an OSM Transfer Form or write a letter to
OSM, B-215 Longworth House Office Building.
Please professionally pack and insure the package
for shipment.
Do you ship photocopiers to a District office?
No. You must contact the vendor to see if they will
ship it. If they will ship it, use a transfer form to
advise OSM.
EQUIPMENT INVENTORY LISTS (TEAR
SHEETS)
Is it possible to get a list of all the equipment
checked out to our office?
Yes. Equipment Inventory Tear Sheets can be picked
up in OSM, B-215 Longworth House Office
Building.
How do I read the Inventory Tear Sheets and
Reconciliation Reports?
Please call OSM’s Acquisition Management
Department at x53994 for assistance.
INSTALLATION
What is an installation ticket?
The installation ticket, commonly referred to as the
"yellow ticket", is verification from the vendor to
OSM that the receiving office is fully satisfied with
their equipment purchase. The receiving office signs
the ticket and the vendor is responsible for returning
it to OSM.
What do I do if I don’t sign the yellow installation
ticket and I want to return the equipment?
A letter to cancel the equipment, signed by the
Member, Chair or Officers of the House must be
sent to OSM. If after 60 days from the date of
delivery (as indicated on the vendor’s delivery
ticket), an office wants to return or cancel the order
and has not signed an installation ticket, the office
will be liable, from the date of delivery, for 4.2% of
the purchase cost of the equipment per month, to be
paid to the vendor as a rental fee.
When is installation charged to my appropriate
applicable office funds allowance?
They charge your appropriate applicable office
funds at the time the P.O. is prepared.
MAINTENANCE AND SERVICE
Is our equipment covered for maintenance?
The Committee on House Oversight adopted new
Procurement Guidelines that allows an office to
maintain their equipment under an existing
maintenance plan, a new maintenance plan or on a
time and materials basis. For more information,
please contact your OSM Counselor.
Who handles service/maintenance/billing for
particular equipment?
Please call OSM, Vendor Administration
Department at x57848 for information regarding
billing.
MICROWAVE OVENS
How do I get a microwave oven?
Microwave ovens may be purchased through your
appropriate applicable office funds by submitting a
Requisition Form to OSM, B-215 Longworth House
Office Building.
APPLICABLE OFFICE FUNDS ALLOWANCE
What is the deadline for using the end of the year
funds?
January 2 at 5:00 p.m. (Members); January 3 at noon
(Committees).
When ordering, what is the difference between
one-time and three-year purchases?
One-time purchase equipment is paid in full and
carries a one-year commitment. Three-year purchase
equipment is paid over thirty-six months and carries
a three-year commitment.
OVERHEAD PROJECTORS
Do you lend overhead projectors?
No. Please refer to the Library of Congress section
in this book.
PAGERS
My Member left his pager at home. Can I borrow
one for a day?
Loaner pagers for voting calls are for Members
only. Loaners can be acquired by contacting OSM,
Vendor Administration Department, B-65 Cannon
House Office Building, at x57848, between the
hours of 8:30 a.m. and 5:00 p.m., Monday through
Friday. To borrow a pager after hours, please
contact your respective Cloakroom for assistance.
Where can I get help with problems with my
pager?
Please call OSM, Vendor Administration
Department, at x57848, if you are expencing a
problem with your pager or click here and go to the
on-line help sheet.
PERSONAL EQUIPMENT
How can I remove personal equipment from the
building?
A property pass MUST be obtained from OSM,
B-215 Longworth House Office Building. Please be
prepared to provide the following information: type
of equipment; serial number; office room number;
and reason for removal. For the removal of personal
property, please see the Office Furnishings Web
site.
REFRIGERATORS
Do you supply refrigerators for D.C. offices?
No, please call Office Furnishings at x62421 who
will help you with this request.
TAXES
Are Congressional Offices exempt from paying
state and local sales and excise taxes?
You are exempt from most state and local sales and
excise taxes, but there are exceptions. The General
Counsel of the House at x59700 can provide advice
on specific taxes.
TRADE-INS AND REBATES
When do I get credit for trade-ins or rebates?
Credit for trade-ins or rebates occurs when your
account is charged.
TV’S AND VCR’S
How many TV's/VCR's can we have?
There are no restrictions on the number of
TV's/VCR's per office.
Can I borrow a TV/VCR for a day?
Please call OSM at x56628 to make reservations to
borrow a TV/VCR. Due to limited quantities of
TV's/VCR's, we request that you call us 24 hours in
advance. Our office hours are 8:30 a.m. to 5:30
p.m., Monday through Friday.
Who fixes TV's and VCR's?
Under the guidelines of the former Approved List
process, most offices have a pre-existing
maintenance contract with Commercial Televisions.
Unless your office has chosen a different service
arrangement, you may call Commercial Television
(703) 643-2277.
What is the number for cable TV?
Please call the Office of the Architect, Electronic
Engineering Department, x49827.
What do I do if my TV/VCR will not work?
Please refer to the Troubleshooting Guide for
TV's/VCR's at the end of this section.
TYPEWRITER REPAIR
What is the number for Typewriter Repair?
The number for Typewriter Repair is x55293.
USED EQUIPMENT
How do I get used equipment for my office?
Write a letter to OSM, B-215 Longworth House
Office Building, detailing the equipment wanted and
we will check for availability.
VENDORS
What is the turnaround time for vendors after
OSM has placed an order?
Thirty days.
Do you recommend vendors?
No. We cannot show partiality.
Do you connect or disconnect computer
equipment?
No. You need to call HIR at x56002 or your
computer vendor.
TROUBLESHOOTING GUIDE FOR
TV's/VCR's
1) TV/VCR will not turn on:
A) Check to make sure unit is plugged in.
B) Check Power Source, i.e., a wall socket, a
powerstrip. Make sure it is “live” by plugging it into
another socket.
C) Check batteries in remote. Have you had the
remote for a long time without changing the
batteries?
D) Remote was not aimed at the sensor; something is
between remote and sensor.
E) On older models, check reset button on rear of set
or see item 2.B. below.
2) Turns off while playing/Remote will not work:
A) Sleep Timer (TV) or Program Timer (VCR) may
be activated. Switch Timer function to OFF position
on VCR panel.
B) Electronic protection circuits may have been
started due to a power surge. Unplug unit for five
minutes before turning it back on.
3) Cannot select certain channel/channel
selection will not advance:
A) Channel may not be in the channel memory or
may have been erased because of power failure.
B) Access autoprogramming for channels through the
on-screen menu (remote function) or manually
(inside panel) by depressing autoprogramming
button or entering each channel individually through
“add” function (enter channel and depress add
button).
4) No picture/No Sound:
A) Check cable connections (cable “in” to
VCR/“out” to TV).
B) Vacant Channel may be tuned; try another
channel.
C) If watching VCR, make sure TV is turned on
channel 3 or 4 (same as channel 3/4 switch on
VCR).
5) Will not play, record or has a blank or snowy
picture:
A) Check cable connectors (cable “in” to
VCR/“out” to TV).
B) Program timer may be activated.
C) If recording, record button must be held for at
least 5 seconds.
D) Check on screen menu (later models) for
autoprogramming of channels.
E) Adjust tracking.
F) Tape may be defective. Try another tape.
G) Pause button may be activated.
H) See item 4.C. above.
If further assistance is needed, please contact Office
Systems Management, Inventory Control Division at
x56628 or place a service call: Commercial
Television (703) 643-2277.
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