INSTRUCTIONS
FOR THE PURCHASE OF
EQUIPMENT, SOFTWARE, AND RELATED SERVICES BY OFFICES OF
THE U.S. HOUSE OF REPRESENTATIVES
CHIEF ADMINISTRATIVE OFFICE
OFFICE OF PROCUREMENT AND PURCHASING
May 15, 1996
____________________
TABLE OF CONTENTS
SECTION 1
GENERAL PROVISIONS
1.1 References 1
1.2 Purpose and Applicability 1
1.3 Approved List and Existing Contracts 2
1.4 CAO Representatives 2
1.5 Arms-Length Transactions 3
1.6 Problem and Dispute Resolution 3
1.7 Committee Review 3
1.8 Effective Date 3
SECTION 2
EQUIPMENT
2.1 General 4
2.2 Purchases 4
2.3 Minimum Technical Standards 6
2.4 Price Ranges 7
2.5 Rental Equipment 7
SECTION 3
SOFTWARE
3.1 General 8
3.2 Software Purchases 8
3.3 House Supported Software 9
3.4 Non-House Supported Software 10
3.5 Training 10
3.6 Site Licenses 11
SECTION 4
VENDOR CERTIFICATION
4.1 General 12
4.2 Preferred Vendor List 12
4.3 Preferred Vendor Process 12
SECTION 5
TECHNICAL SUPPORT
5.1 General 14
5.2 Definitions 14
5.3 Non-Computer Related Equipment 15
5.4 Computer Related Equipment 16
5.5 Offices Without a Systems Integrator 16
5.6 Systems Integrators 17
5.7 Offices with a Systems Integrator 17
5.8 ANew System@ Installations 18
5.9 Minimum Hours of Monthly Support 18
5.10 Time and Materials Support Plans 19
5.11 Other Vendor Support Plans 20
SECTION 6
CORRESPONDENCE MANAGEMENT SYSTEMS
6.1 General 21
6.2 Purchasing CMS 21
SECTION 7
UNBUNDLED CHARGES
7.1 General 22
7.2 Installation Fees 22
7.3 Training Costs 22
7.4 Travel Costs for Vendors 22
SECTION 8
DISTRICT OFFICES
8.1 General 23
8.2 Non-Computer Related Equipment 23
8.3 Computer Related Equipment 23
APPENDICES
Appendix A Types of Equipment Covered
Appendix B Minimum Technical Standards, Non-Computer Related Equipment
Appendix C Minimum Technical Standards, Computer Related Equipment
Appendix D Price Range List, Non-Computer Related Equipment
Appendix E Price Range List, Computer Related Equipment
Appendix F House Supported Software List
Appendix G Software Site Licenses
Appendix H Preferred Vendors
Appendix I (Reserved)
Appendix J Mandatory Requirements for Equipment Sales Preferred Vendors
Appendix K Mandatory Requirements for Equipment Support Preferred Vendors
Appendix L Mandatory Requirements for Systems Integrator Preferred Vendors
Appendix M Systems Integrators
INSTRUCTIONS FOR THE PURCHASE OF
EQUIPMENT, SOFTWARE, AND RELATED SERVICES BY OFFICES OF
THE U.S. HOUSE OF REPRESENTATIVES
SECTION 1
GENERAL PROVISIONS
1.1 References
a. "GUIDELINES FOR THE PURCHASE OF EQUIPMENT, SOFTWARE, AND RELATED SERVICES BY OFFICES OF THE U.S. HOUSE OF REPRESENTATIVES," Committee on House Oversight, as amended March 8, 1996 (hereinafter, "Equipment Purchase Guidelines").
b. AUSER=S GUIDE to Purchasing Equipment, Software, and Related Services by Offices of the U.S. House of Representatives,@ Committee on House Oversight, April 1996 edition (hereinafter, AUser=s Guide@).
c. AGUIDELINES FOR THE PROCUREMENT OF GOODS AND SERVICES FOR THE HOUSE OF REPRESENTATIVES,@ Committee on House Oversight, as amended November 21, 1995 (hereinafter, AProcurement Guidelines@).
1.2 Purpose and Applicability
a. This document is the publication of uniform instructions and procedures applicable to House offices in the acquisition of equipment, software, and related services based on, and issued in accordance with, the above references.
b. The Equipment Purchase Guidelines, the User=s Guide, and these Instructions are applicable to the offices and any subordinate offices of Members, Committees, the Leadership, elected Officers of the House, and all other support offices of the U.S. House of Representatives (hereinafter the AHouse@).
c. The User=s Guide, issued periodically by the Committee on House Oversight (hereinafter, the ACommittee@) provides a user-friendly layman=s guide for the use of personnel in House offices in acquiring equipment, et al, under the Equipment Purchase Guidelines. These Instructions incorporate guidance for such personnel from the User=s Guide, as well as include guidance to program office personnel in implementing the Guidelines, with respect to user offices and vendors. As an implementation document for the Guidelines, these Instructions are directive in nature.
d. Pursuant to Section III (B) of the Procurement Guidelines, the Equipment Purchase Guidelines provide one of the permitted methods of acquisition for House offices.
1.3 Approved List and Existing Contracts
a. The Approved List is the list of computer and non-computer related equipment and vendors from which House offices could purchase equipment and related services prior to November 30, 1995.
b. Any existing contracts for equipment, support and/or services, entered into under the former Approved List, shall remain in force until such time as their current end dates or until they are otherwise legally terminated. Existing maintenance contracts of offices will be terminated if an office elects a new service plan or, for computer related equipment, replaces half or more of its existing file servers or workstations. For purposes of determining whether an office has replaced half or more of its existing file servers or workstations, a workstation is defined as a desktop computer, laptop or dumb terminal.
1.4 CAO Representatives
Each House office shall be assigned a set of representatives from offices of the Chief Administrative Officer (CAO) pertinent to the purchase of equipment, software and related services.
a. OSM Counselors. Office Systems Management (OSM) will assign each office a Counselor to provide assistance with requests for the purchase and lease of equipment, maintenance plans, and inventories of equipment and certain types of software in both Washington, D.C., and district offices. Counselors will serve offices as their primary point of contact with OSM.
b. Technical Support Representatives (TSRs). House Information Resources (HIR) will assign each office a TSR to provide technical support and assistance for computer equipment and software and to provide information to offices concerning innovative office automation services and technologies.
1. TSRs will provide guidance in the effective use of microcomputer and local area network technology, and will meet with assigned offices on a regular basis to distribute information and conduct demonstrations of HIR systems and supported software. They will work closely with Systems Integrators to ensure timely installation of hardware.
2. TSRs may not provide technical support to offices which do not have a Systems Integrator, or a grandfathered maintenance vendor under the former Approved List. See also Section 5, Technical Support.
c. Telecommunications Administrators. HIR Client Services, Office of Telecommunications (OT), will assign each office a Telecommunications Administrator to provide assistance with requests for the purchase of telephone equipment and service, and with telecommunications inventories, both in Washington, D.C., and district offices.
1.5 Arms-Length Transactions
Any purchase by an office of equipment, software and related services must be as a result of a bona fide arms-length marketplace transaction. An arms-length marketplace transaction is a transaction in which goods and services are received under the same terms and conditions, including quality of and access to such goods and services, as are available to the public.
1.6 Problem and Dispute Resolution
Office Systems Management (OSM) has the primary responsibility for dealing with vendor related problems applicable to the Equipment Purchase Guidelines. OSM shall track dissatisfaction and disputes between offices (including the CAO) and vendors, and to the fullest extent practicable shall informally and expeditiously resolve such matters. For disputes over contract terms and conditions, or those which cannot be dealt with informally, OSM shall work in conjunction with the Office of Procurement and Purchasing (OPP) in resolving the matter.
1.7 Committee Review
These Instructions, and all appendices hereto, are subject to Committee review.
1.8 Effective Date
The effective date of these Instructions shall be June 1, 1996.
SECTION 2
EQUIPMENT
2.1 General
a. The CAO maintains lists of types of both Non-Computer Related and Computer Related Equipment which are covered by the Equipment Purchase Guidelines and these Instructions.
b. Current lists of Types of Equipment Covered are furnished as Appendix A hereto. These lists will be updated biannually, as needed, by OSM in consultation with HIR, and included in the User=s Guide.
2.2 Purchases
a. Offices may purchase any variety of the equipment listed in Appendix A from any source through OSM, subject to such limitations as are contained in the Equipment Guidelines, these Instructions, or may otherwise be approved from time to time by the Committee.
1. Although offices may purchase any district office telephone equipment or cellular telephone equipment from any vendor, they are required to use, in their Washington, D.C., offices, non-cellular telephone equipment and services provided by OT.
2. Offices are encouraged, but not required, to purchase equipment from Preferred Vendors, or from Certified Vendors upon such time as the vendor certification program takes effect.
b. Making the Purchase.
1. Purchases of computer related equipment require prior consultation by offices with the TSR who will provide advice and confirm that the equipment meets such minimum technical standards as have been established by the CAO. See also para. 2.3.d.
2. Offices should also obtain assistance from their OSM Counselor when purchasing any non-telephone equipment covered by these Instructions. Offices should not purchase telephone or cellular equipment without assistance from their Telecommunications Administrator.
3. Equipment purchased without consultation with the pertinent CAO representative(s) may be reimbursed from the applicable office funds, except for any such equipment which does not meet minimum technical standards. See para. 2.3.c. Applicable office funds refers to the funds provided to each individual office. For example, in the case of a Member, it refers to the Member=s Representational Allowance; in the case of a Committee, it refers to the funds made available pursuant to primary and supplemental expense resolutions.
4. Telecommunications Equipment. In most cases, letters of intent must be sent to OT in order to purchase telephone and cellular equipment. Alternative arrangements can be made by contacting OT. Upon request, the Telecommunications Administrator will assist with the letter of request. OT will make the purchase and update inventories upon receipt of the letter. The Telecommunications Administrator will, upon request, assign a House campus prefix to cellular equipment used in the Washington, D.C., area.
5. Non-Telecommunications Equipment.
(a) In most cases, offices must send completed requisition forms to OSM to purchase equipment. They may make alternative arrangements by contacting OSM. Upon request, the TSR will assist in the completion of requisition forms for computer related equipment, and the OSM Counselor will provide such assistance for non-computer related equipment. OSM will make the purchase and update equipment inventories.
(b) If after 60 days from the date of equipment delivery (as indicated on the vendor=s delivery ticket), an office wants to return or cancel the order and has not signed an installation ticket, the office will be liable, from the date of delivery, for 4.2% of the purchase cost of the equipment per month, to be paid to the vendor as a rental fee.
c. Payment Plans.
Although vendors are normally paid by the House soon after equipment is purchased from them, the purchasing office is charged according to an applicable payment plan.
1. Telecommunications Equipment. Washington, D.C., offices must purchase telephone equipment through a one-time purchase. District offices must make purchases either through a one-time purchase or a two-year payment plan. All requested equipment will be charged to the applicable office funds by OT according to the payment schedule.
2. Non-Telecommunications Equipment. Offices must purchase all other equipment either through a one-time purchase or under a three-year payment plan. All equipment purchases will be charged to the applicable office funds by OSM according to the payment schedule.
3. Election Year Restrictions. In an election year, purchases of new and replacement equipment are restricted to one-time purchases after May 31, or the date on which a Member is defeated, or announces or takes other steps evidencing an intent to retire or run for another office, whichever occurs first. This restriction does not apply to Members who, after the primary election, are unopposed in the general election.
d. Used Equipment. Purchases of used equipment are subject to the same provisions that apply to purchases of new equipment.
e. Other Equipment. Purchases of types of equipment not listed in Appendix A are subject to the procedures of the Procurement Guidelines and shall be made in accordance with one of the acquisition methods permitted by those Guidelines, other than the Equipment Purchase Guidelines method, Section III (F).
f. Equipment Training Needs. For computer related equipment, offices may contact their Systems Integrators or any vendor for training needs. For non-computer related equipment, offices may contact any vendor. Offices may also contact OT for telephone training.
2.3 Minimum Technical Standards
a. Minimum technical standards (MTS) are equipment specifications established by the CAO to ensure technical excellence and quality performance and to eliminate premature obsolescence. MTS are designed to parallel generally accepted standards in use by the business community and to give offices a minimum standard from which to plan their equipment purchases. Affordability, growth potential, and maximum equipment longevity should be balanced in developing standards.
b. The CAO has developed minimum technical standards for computer related equipment (Appendix C), and has the option of developing such standards for non-computer related equipment (Appendix B, reserved). Offices may purchase equipment which has higher standards than those published and are encouraged to do so. Minimum technical standards shall be reviewed at least twice a year by OSM and HIR.
c. Where minimum technical standards exist, Offices are prohibited from purchasing equipment not meeting those standards. Purchases of equipment which do not meet MTS are not reimbursable from the applicable office funds.
d. The required consultation by offices with their TSR prior to purchasing computer related equipment (para. 2.2.b.1) shall serve to satisfy the MTS requirement for those types of equipment for which specific standards have not been included in Appendix C.
e. Equipment reissued from the House=s inventory, for which the purchase from the vendor has already been completed, is not subject to MTS requirements.
2.4 Price Ranges
a. Offices shall purchase equipment at prevailing market prices, i.e., through a bona fide arms-length market place transaction. As guidance in determining market prices for equipment purchases, OSM maintains lists of price ranges based on General Services Administration and market rates. OT maintains price range lists for telecommunications equipment.
1. If a quoted price is significantly outside the listed range, an office should review prices with its OSM Counselor prior to an order being placed, or with its Telecommunications Administrator for cellular equipment.
2. Telephone systems are designed for individual offices= specific needs. That being so, Telecommunications Administrators are responsible for reviewing designs and price quotes for telephone equipment and systems from requesting offices.
b. Price range lists shall be updated at least twice a year by OSM and OT, and included in the User=s Guide. The Non-Computer Related Equipment price list is furnished at Appendix D. The Computer Related Equipment price list is furnished at Appendix E.
2.5 Rental Equipment
a. The provisions of this Section pertaining to the purchase of equipment shall also apply to the rental of equipment with the exception of para. 2.2.e. Price range lists are not maintained for rental equipment.
b. Vendors desiring to provide rental or leased equipment should execute an AEquipment Rental Services@ Contract with the House. Offices utilizing such a vendor will be covered by the terms of the contract.
c. Offices wishing to use another lease form may do so. In such case, the lease must be sent to OSM, whereupon it will be reviewed by OSM and the Office of Procurement and Purchasing. This provision is designed primarily for the benefit of District Offices.
d. An equipment lease may not exceed the elected or appointed term of office, unless it allows for cancellation, without penalty, at the departure of the Member or Officer.
e. The cost of leasing equipment will be charged to the applicable office funds by OSM according to the lease agreement.
SECTION 3
SOFTWARE
3.1 General (Reserved).
3.2 Software Purchases
a. Offices may purchase any software from any vendor, pursuant to the regulations outlined herein. See also Site Licenses, below.
b. Software purchased by Offices must be for official purposes only and is the property of the House. Such software may not be:
1. Intentionally destroyed;
2. Duplicated in violation of copyright;
3. Installed on other than official equipment, unless the license so allows; or
4. Permanently removed from House offices.
c. Offices are encouraged to purchase software on the House Supported Software List because of the availability of HIR support (see Section 3.3, below), but may also purchase non-listed software.
d. All costs for software purchases will be charged to the applicable office funds in a one-time payment. All software purchases made through the Office Supply Service (OSS) will be directly billed to the applicable office funds.
e. An Office may directly purchase off-the-shelf software from any vendor with a total cost less than $350 per package without prior consultation with their OSM Counselor or TSR. Software purchases with a cost above $350 per package will be reimbursed only after receiving a written recommendation from the assigned TSR. Offices may have purchase costs reimbursed from their applicable office funds by submitting a completed voucher with supporting documentation to the Finance Office.
3.3 House Supported Software
a. HIR shall maintain a list of House Supported Software. This list is furnished at Appendix F.
b. The Supported Software List will be comprised of software commonly used by House offices and be designed to be responsive to the full range of user needs, while eliminating inadequate, problematic, or irrelevant products. HIR personnel are expected to be able to answer the bulk of user questions regarding problems encountered with software which is on this list.
1. Support. Offices buying software that is on the House Supported Software List will be provided technical assistance and support for such software by HIR at no cost to the office, if the office has a contract with a Systems Integrator or has elected to continue a maintenance contract arranged through OSM under the former Approved List.
2. Installation. HIR will be responsible for the installation of HIR-developed software, and may, from time to time at its discretion, assume responsibility for the installation of other House Supported Software. Installation of House Supported Software, other than that performed by HIR, will be performed by a computer maintenance vendor.
c. Although offices may purchase software which is not on the Supported Software list, HIR will not provide technical support for such software.
d. The House Supported Software List will be updated at least twice a year by HIR Client Services. This information will be available to offices through the User=s Guide, the Client Services Web Page, and directly from HIR.
e. List selection and maintenance.
1. Software will be approved for addition to the House Supported Software List if:
(a) It meets a House enterprise requirement or solution, or is being used or is expected to be used by a significant number of House offices;
(b) It has been successfully tested and introduced in the marketplace; and
(c) HIR Client Services has resources to effectively support such software.
2. Software to be considered for the Supported Software List may be recommended by: HIR personnel, House offices, or vendors.
3. Software will be considered for deletion from the Supported Software List, when it is no longer supported by the software developer, or the revisions of the product have incremented by two.
4. A review panel to include, but not be limited to, personnel from HIR and the Office of Procurement and Purchasing (OPP), will meet at least twice a year to consider software for addition to or deletion from the House Supported Software List.
5. Once software has been selected for addition to the Supported Software List, HIR Client Services will begin to provide technical support only after:
(a) TSR=s and Systems Engineers have been fully trained;
(b) Procedures for installation and configuration have been completed, and;
(c) Appropriate training classes have been developed for HIR delivery and/or contracted for with an outside vendor(s).
3.4 Non-House Supported Software
a. The methods for offices to obtain support for software that is not on the House Supported Software List depend on the manner in which computer equipment is maintained.
1. Systems Integrator. For offices purchasing non-listed software and having a Systems Integrator, the support and service will be provided, and billed for, by the Systems Integrator. Invoices for such support should be forwarded to OSM.
2. No Systems Integrator. Offices purchasing any non-listed software and not having a Systems Integrator, or an aforementioned maintenance agreement through OSM, are solely responsible for securing service and support for such software. Such offices must work with OSM to purchase service and support for non-listed software from a vendor of their choice.
b. All costs of technical support for non-House supported software will be charged to the applicable office funds by OSM.
3.5 Training
HIR will provide training for most software on the House Supported Software List. TSR=s are responsible for providing requesting offices with class schedules and registration information. Offices may contact any computer maintenance vendor for other training needs. See also, Section 7, Unbundled Charges.
3.6 Site Licenses
a. A site license is an agreement between the House and a software supplier for volume purchases or fixed pricing. In the case of software for which the CAO has negotiated a site license, offices are encouraged, but not required, to purchase from the licensor, so that they may take advantage of price savings.
b. Offices should purchase software for which there is a current House site license by submitting a request to OSM.
c. A list of such software is furnished at Appendix G hereto. This list will be updated at least twice a year by OSM and included in the User=s Guide. Offices may contact either HIR or OSM for current listings.
d. The Office of Procurement and Purchasing may negotiate such additional licenses as needed, in order to reduce costs and improve technical support to users.
SECTION 4
VENDOR CERTIFICATION
4.1 General
a. The CAO shall develop a certification program for vendors of equipment and related services (including Systems Integrators) to provide offices with protection from substandard equipment, services and the vendors thereof. Under such program, vendors will be required to adhere to a high level of quality and value in providing goods and services to the House.
b. Until the vendor certification program is fully established and implemented (not later than the beginning of the 105th Congress), the CAO shall maintain a preferred vendor list.
c. Offices are encouraged, but not required, to purchase from preferred or certified vendors.
4.2 Preferred Vendor List
a. OSM is responsible for maintaining the list of preferred vendors of equipment and related services, including Systems Integrators. The Preferred Vendor List is found at Appendix H, and was originally comprised of those vendors doing business with the House under the former Approved List. Systems Integrators are identified by boldface type.
b. Vendors are encouraged, but not required, to acquire Preferred Vendor status when doing business with the House. The Preferred Vendor List will be made available to House offices to assist them in making their vendor selection decisions.
4.3 Preferred Vendor Process
a. Vendors may request to be placed on the Preferred Vendor List by contacting OSM for a copy of the Mandatory Requirements for Preferred Vendors of:
1. Equipment Sales, Appendix J;
2. Equipment Support, Appendix K; or
3. Systems Integrator Services, Appendix L.
b. Vendors will be approved for addition to the Preferred Vendor List when:
1. They meet the criteria specified in the applicable Mandatory Requirements;
2. Their product(s) meets any applicable minimum technical standards; and
3. Their product(s) meets an office=s Official Business need.
c. Vendors will be considered for deletion from the Preferred Vendor List when:
1. They fail to maintain the criteria specified in the applicable Mandatory Requirements;
2. They fail to maintain the terms and conditions of any pertinent contract they have with the House (including terms and conditions of purchase orders); or
3. Their product line is no longer needed or widely used by House offices.
d. OSM, in consultation with HIR, will review all requests and consider additions to and deletions from the Preferred Vendor List on a continuous basis. Updated listings will be issued at least twice a year and included in the User=s Guide.
SECTION 5
TECHNICAL SUPPORT
5.1 General
a. Technical support for equipment includes, but is not limited to, systems integration, training, maintenance and repair.
b. Installation of, and support for, non-computer related equipment will be performed by a non-computer maintenance vendor. With the exception of district cellular telephone service, installation of telephone services and equipment must be coordinated through the Telecommunications Administrator.
c. Installation of, and support for, computer related equipment will be performed by a computer maintenance vendor.
h. Payment Plans.
1. Invoices for technical support arranged on a time and materials basis should be forwarded to OSM and will be charged to the applicable office funds in a single payment.
2. Costs for other technical support for non-computer related equipment will be charged to the applicable office funds by OSM on a monthly basis.
3. Costs for other technical support for computer related equipment will be charged to the applicable office funds by OSM according to the payment schedule for the type of support selected.
See also, Section 7, Unbundled Charges.
5.2 Definitions
a. Maintenance Contract. A maintenance contract is a contract between a vendor and the House for the specific purpose of providing technical support and service for equipment to offices.
b. Non-Computer Maintenance Vendor. A non-computer maintenance vendor is a vendor who provides technical support for non-computer related equipment. Such vendors are limited to vendors under contract with the House, vendors with a maintenance contract arranged under the former Approved List, or any other vendor working on a time and materials basis.
c. Computer Maintenance Vendor. A computer maintenance vendor is a vendor who provides technical support for computer and computer-related equipment. Such vendors are limited to Systems Integrators, vendors with a maintenance contract arranged under the former Approved List, local vendors under contract with the House (district offices only), or any other vendor working on a time and materials basis.
5.3 Non-Computer Related Equipment
a. Offices are responsible for purchasing, through OSM, any required technical support for non-computer related equipment and may purchase such support from any vendor, subject to the limitations contained herein.
b. Approved List Vendors. Vendor maintenance contracts, for non-computer related equipment, arranged under the former Approved List shall remain in effect until such time as they are terminated by the office through written notice to OSM, or the item is replaced or removed from the equipment inventory, whereupon the contract will be terminated by OSM.
c. With the exception of the vendors mentioned immediately above, those vendors who wish to provide offices with non-computer related equipment support on a continuing basis must execute an AEquipment Maintenance and Service Support@ Contract with the House. Such vendors may offer several plans for technical support and maintenance from which offices may choose.
d. Changing Support Arrangements. Offices that wish to change maintenance arrangements may, after notifying OSM in writing:
1. Change vendors;
2. Choose to stay with their current vendor (other than an Approved list vendor) and select a different approved support plan; or
3. Discontinue maintenance.
e. Offices electing to change vendors or select a new support plan may obtain a list of vendors, along with their plans and prices, from their OSM Counselor. They may also seek guidance on selecting a plan which suits their individual office needs from their Counselor.
f. When changing vendors, offices may not elect a vendor operating under an Approved List maintenance contract. They must choose a vendor operating under an AEquipment Maintenance and Service Support@ Contract with the House.
g. Offices which choose to discontinue maintenance altogether, or do not choose to establish a continuing vendor support relationship (other than warranties) in the first place, must work with OSM to purchase any required maintenance or technical support on a time and materials basis from a non-computer equipment maintenance vendor of their choice.
5.4 Computer Related Equipment
a. Technical support for such equipment for Washington, D.C., offices may only be provided by vendors designated as Systems Integrators, for those Offices choosing to have a Systems Integrator. For District Offices, see also Section 8. For Offices not choosing to have a Systems Integrator, see para. 5.5 below.
b. Vendors who provided computer related services to the House, through maintenance contracts entered into under the former Approved List, were Agrandfathered@ in as Systems Integrators on adoption of the Equipment Purchase Guidelines. However, these vendors continue to operate under the more limited service terms of those contracts. Such vendors are currently indicated in boldface type in Appendix H, Preferred Vendors.
c. The following paragraphs of Section 5 pertain to technical support for computer related equipment, and, with the exception of para. 5.5, pertain to Atrue@ Systems Integrators, i.e., those vendors have executed a ASystems Integrator Services@ Contract with the House. Vendors wishing to provide comprehensive systems integrator services must execute such a contract.
5.5 Offices Without a Systems Integrator
a. Offices are strongly encouraged, but not required, to select a Systems Integrator (who has executed a ASystems Integrator Services@ Contract) to provide comprehensive technical support for their computer related equipment and systems.
b. For offices which do not select such a Systems Integrator, maintenance contracts for computer related equipment arranged under the former Approved List remain in effect, until the office cancels the contract in accordance with its terms, or replaces half or more of its existing file servers or workstations, whereupon the contract will be terminated by OSM. See Section 1.3.b. In order to cancel or make other changes to such maintenance contracts, offices must notify OSM in writing.
c. If an office chooses to cancel its current maintenance contract and does not wish to have a Systems Integrator, the office is responsible for working with OSM to purchase any required technical support on a time and materials basis, as needed. In such cases, HIR is prohibited from providing such support, except to offer suggestions as to probable causes of problems and to assist the office in arranging immediate vendor support.
d. Offices which elect to continue maintenance contracts arranged under the former Approved List will receive software support from HIR in the same manner as that provided to offices selecting a Systems Integrator.
5.6 Systems Integrators
a. Systems Integrators are those vendors responsible for seeing that the overall office computer system and its components function according to specifications and perform well, including installation and integration of all hardware, software and communications components, training in systems use and administration, applying upgrades to hardware and software as requested, maintaining hardware in proper operating condition, and prompt repair or replacement of non-functioning systems components. They are also responsible for the support of all software not on the House Supported Software List. See also Section 4, Software.
b. A list of Systems Integrators who have executed a ASystems Integrator Services@ contract with the House is available at Appendix M. OSM, in conjunction with HIR, is responsible for maintaining this list, which shall be updated at least twice yearly and included in the User=s Guide.
c. Systems Integrators may offer several types of support plans under their contracts, but must include, at a minimum, plans based on: (1) a minimum number of hours of monthly support, and (2) time and materials. Support plans shall be incorporated by reference in the vendor=s Systems Integrator Services Contract.
d. Systems Integrators will provide technical support to offices during the business hours of 8:30 am through 6:00 pm, local House office time, Monday through Friday with the exception of Federal holidays. Technical support provided outside of these hours may be drawn against the Office's support hours contract at a rate of time and one-half.
5.7 Offices With a Systems Integrator
a. An office may choose no more than one Systems Integrator to furnish its technical support. Clearly definable subordinate offices of House Officers and full Committees may be considered separate offices for purposes of choosing a Systems Integrator, and may have a Systems Integrator which differs from the parent office, at the discretion of the parent office. For Member offices, Systems Integrators may provide service for either the Washington, D.C., office or both the Washington, D.C., and district offices.
b. Offices wishing to select a Systems Integrator may seek guidance on selecting a support plan which suits their individual office needs from their TSR. On making such a selection, an office must send a letter to OSM to cancel any existing maintenance plans and switch to the Systems Integrator.
5.8 ANew System@ Installations
a. Systems Integrators are permitted to charge a separate, initial installation fee for a "new system." See also Section 7, Unbundled Charges. A "new system" is defined as an entire file server and workstation configuration; reinstallation of equipment and software, and the provision of training for new Members= Offices; or equipment redistributed from House inventory.
b. The initial installation fee for a new system must be consistent across all customers.
c. The new installation should include, but not be limited to:
1. Service, equipment and software price quotations.
2. Site survey and configuration planning.
3. Pre-install equipment preparation/software installation.
4. Customer site file server and workstation installation and configuration.
5. Networking and communications configuration.
6. Ensuring all software, hardware and peripherals are completely integrated, functional and perform to specifications.
7. Training.
d. An additional fee may be charged for adding workstations, servers or printers, for upgrading equipment in an existing configuration, or for assuming an existing support contract previously negotiated by another Systems Integrator.
e. After the "new system" equipment is functional and is performing to contract specifications and accepted, any additional support provided by the Systems Integrator will be charged to the office against its support plan.
5.9 Minimum Hours of Monthly Support
An Office may purchase monthly technical support from its Systems Integrator, at rates negotiated by the Office of Procurement and Purchasing. The following material applies to technical support plans based on minimum hour(s) of monthly support:
a. Offices which elect a new contract with a Systems Integrator may purchase a minimum monthly amount of one hour technical support per "personal computer." APersonal computer@ is defined as a desktop workstation, server, laptop, or printer. For example, a customer with 20 desktop workstations, 1 server, 2 laptops, and 2 printers, would be required to purchase a minimum of 25 hours of technical support from their Systems Integrator.
b. The minimum technical support hours purchased will be calculated on an annual basis. For example, a customer with the above, 25 hours of technical support per month, would commit to 300 hours of technical support for one year. If an Office fails to use their monthly technical support hours in full for that month, the Office may carry forward unused hours until the end of the year, at which time the Office looses all accumulated hours. In addition, an Office may use more than its monthly allotment of technical support hours until the total annual technical support hours are reached.
c. Technical support will be tracked in 1/4 hour (fifteen minute) increments, at a minimum for the minimum hour monthly support offered plan.
d. The Systems Integrator may charge a minimum four hour on-site service charge against technical support hours for district office support, if the Office elects to have the System Integrator support the district office.
e. The minimum technical support hours which shall be offered for large customers will be discounted. The technical support if purchased for the first 25 "personal computers" will be at one hour each per month. The next 25 "personal computers" will be charged at one half hour per month. Technical support purchased for the 51st and greater "personal computer" will be charged at one quarter hour each per month. For example, a customer with 50 desktop workstations, 1 server, 5 laptops, and 10 printers would be required to purchase a minimum of 412 hours of technical support per month (498 hours of technical support for one year) from their Systems Integrator.
f. The Systems Integrator shall invoice and be paid for technical support hours on a monthly basis, equal to 1/12 of annual technical support rate. OSM will automatically charge each office account.
g. Once an Office exceeds the minimum number of technical support hours in its annual contract, the Systems Integrator is permitted to charge for technical support on a time and materials basis.
5.10 Time and Materials Support Plans
a. Offices choosing vendor technical support plans based on time and materials will be billed at a service rate(s) negotiated by OPP, plus actual parts and supplies.
b. Time and material support plans are different, and should not be confused with, time and materials support purchased on an as needed basis by offices which have no continuing maintenance contract. In the latter case, there is no on-going vendor responsibility to provide support.
5.11 Other Vendor Support Plans
Vendors may offer other technical support plans for consideration by the House.
SECTION 6
CORRESPONDENCE MANAGEMENT SYSTEMS
6.1 General
a. A Correspondence Management System (CMS) is specially designed software to assist in office operations, mail and list processing, etc., including answering constituent mail, storing constituent information, and enhancing constituent communications.
b. All offices process a large volume of information and it is recognized that some type of structured mechanism is needed to process and organize that information so that it is readily retrievable and usable for a variety of purposes. There are several software packages which are available to do these tasks, some of which are tailored for the unique demands of the Congress.
6.2 Purchasing CMS
a. An office may purchase any CMS only after consultation with its Systems Integrator, if it has one, or its TSR representative, if it does not.
b. A Systems Integrator need not offer its own CMS package. Even if the Systems Integrator does offer its own CMS package, an office may choose a CMS vendor other than its Systems Integrator. However, if the CMS vendor is other than the Systems Integrator, the Systems Integrator and the CMS vendor must agree to coordinate on compatibility and other matters.
c. All purchases of CMS must include an initial two-year technical support contract.
1. CMS software, including the initial two years of technical support, may be purchased through any manner of monetary arrangement acceptable to the office and the vendor, such as lump sum obligation, monthly fees, or license fees per workstation, so long as such agreement is within the parameters of the current one-time purchase or three year payment plan requirements of the House.
2. All costs for CMS purchases and support will be charged to the applicable office funds by OSM. Such software and support shall be offered at uniform prices to all offices doing business with the same vendor.
d. Training for CMS can be provided by either a Systems Integrator or a CMS vendor. See also Section 7, Unbundled Charges.
SECTION 7
UNBUNDLED CHARGES
7.1 General
a. In many cases, vendor costs or charges will be associated or "bundled" with equipment, software, and/or technical support purchases. In some cases, however, there will be costs which are in addition to, i.e., outside of, these purchases. These costs will be referred to as "unbundled charges." In these cases, vendors may bill offices, subject to the limitations herein, for any costs not addressed above (e.g., equipment, software, and technical support) that are related to equipment purchase and usage, including installation, travel, movement of equipment, and shipping and handling charges.
b. Unbundled charges by vendors must be defined and agreed upon in advance by both parties.
7.2 Installation Fees
Installation fees for equipment are separate from the purchase cost of the equipment and will be charged to the applicable office funds by OSM in a single payment at the time of order.
If there are unbundled charges for software installation, offices may pay the charges from their applicable office funds by submitting a completed voucher with the supporting documentation to the Finance Office.
7.3 Training Costs
a. Equipment and Software. To the extent that training costs for equipment or software are unbundled, offices may be reimbursed for such costs from their applicable office funds by submitting a completed voucher with supporting documentation to the Finance Office. If the services are provided by an individual, the individual=s taxpayer identification or Social Security number must be stated on the voucher.
b. CMS. If not included in the CMS support contract, offices may have such training costs paid from their applicable office funds by submitting a completed voucher with supporting documentation to the Finance Office.
7.4 Travel Costs for Vendors
Offices may pay for the travel costs incurred by a vendor when traveling to provide service or training to district offices. Offices should forward invoices for the costs of vendor travel to the Finance Office with a completed voucher. Such costs will be charged to the applicable office funds in a single payment.
SECTION 8
DISTRICT OFFICES
8.1 General
a. Members may purchase district office computer or non-computer related equipment and support from local vendors. All contracts for direct support by local vendors shall be placed through OSM, and shall require coordination on matters of equipment compatibility between district office vendors and Washington, D.C., office vendors. Offices should contact OSM for information on maintenance contracts for local vendors.
b. It is recognized that offices have a need to maintain connectivity with one or more district offices and that the support needs of district offices closely parallel those of the Washington, D.C., office. In order to provide offices with an option to support that requirement, all vendors bidding for technical support of Washington, D.C., offices shall also bid support for district offices.
c. An office may always choose to have its district office equipment support provided by a vendor on a time and materials basis, as needed.
d. For rental equipment, see Section 2.5.
8.2 Non-Computer Related Equipment
Vendors wishing to provide support on a continuing basis for non-computer related equipment shall execute an AEquipment Maintenance and Service Support@ Contract with the House.
8.3 Computer Related Equipment
a. Technical support for computer related equipment in the district office will be provided by a computer maintenance vendor (which includes those operating on a time and materials, as needed, basis).
b. For such equipment, offices with a Systems Integrator may choose to have technical support in their district offices provided by their Systems Integrator. In such cases, computers in the district office would be counted for purposes of determining minimum monthly support levels pursuant to Section 5 above.
c. For Offices choosing to have a maintenance contract for computer support for district offices, other than one with a Systems Integrator, the vendor must execute an AEquipment Maintenance and Service Support@ Contract with the House.
APPENDIX A
TYPES OF EQUIPMENT COVERED
April, 1996
COMPUTER RELATED EQUIPMENT
DESKTOP WORKSTATIONS
FILE SERVERS
LAPTOP COMPUTERS
PERIPHERAL EQUIPMENT
PRINTERS
NON-COMPUTER RELATED EQUIPMENT
CAMERA EQUIPMENT
DICTATION-TRANSCRIPTION EQUIPMENT
DUPLICATING EQUIPMENT
ELECTRONIC ORGANIZERS
FACSIMILE TRANSCEIVERS
LETTER FOLDERS
LETTER OPENERS
PAGE SYSTEMS
PHOTOCOPIERS
POSTAGE METERS
SHREDDERS
SIGNATURE MACHINES
TELECOMMUNICATIONS DEVICES FOR THE DEAF (TDD)
TELEPHONE EQUIPMENT (INCLUDING CELLULAR)
TELEVISION SETS
TIME RECORDERS
TYPEWRITERS
VIDEO CASSETTE RECORDERS
VIDEO CAMERAS
APPENDIX B
MINIMUM TECHNICAL STANDARDS
NON-COMPUTER RELATED EQUIPMENT
April, 1996
This page is reserved.
APPENDIX C
MINIMUM TECHNICAL STANDARDS
COMPUTER RELATED EQUIPMENT
April, 1996
See following pages.
HOUSE EQUIPMENT GUIDELINES
MINIMUM TECHNICAL STANDARDS
COMPUTER DESKTOP WORKSTATIONS: INTEL PC TYPE
April, 1996
Item Minimum Requirements
CPU Pentium 75 MHz
Bus Type 2 PCI bus slots
RAM 16MB expandable to 64MB
Ports 1 Serial with 16550 UART, 1 Parallel
Floppy Disk 3.5 inch high density
Pointing Device PS/2 style port on system board with compatible pointing device
Hard Disk Size 420MB
Hard Disk Interface IDE
Keyboard 101 Key Enhanced
Video Display Adapter SVGA with 1MB VRAM and 1024x768 with 256 color support
Video Monitor 15 inch with .28 dot pitch and support for 1024x768 non-interlaced
Network Interface PCI Network Interface Card with 10BaseT and 10Base2 connectors, or a 10BaseT connector on the system board; IEEE 802.3 compliant
Protocol Support TCP/IP compliant as specified in RFC 1122 and RFC 1123
HOUSE EQUIPMENT GUIDELINES
MINIMUM TECHNICAL STANDARDS
COMPUTER DESKTOP WORKSTATIONS: APPLE PC TYPE
April, 1996
Item Minimum Requirements
CPU PowerPC 601 66 MHz
RAM 16MB expandable to 72MB
Ports 1 Apple Desktop Bus Connection, 1 SCSI Port, 1 AppleTalk or Serial Port
Floppy Disk 3.5 inch high density
Keyboard 101 key enhanced
Pointing Device Mouse port on system unit or keyboard with Macintosh compatible pointing device
Hard Disk Size 500MB
Video Display SVGA capabilities supporting a resolution of 1024x768 with 256 colors
Video Monitor 15 inch with .28 dot pitch and support for 1024x768 non-interlaced
Network Interface 10BaseT connector and IEEE 802.3 compliant
Protocol Support TCP/IP compliant as specified in RFC 1122 and RFC 1123
HOUSE EQUIPMENT GUIDELINES
MINIMUM TECHNICAL STANDARDS
COMPUTER LAPTOPS: INTEL PC TYPE
April, 1996
Item Minimum Requirements
CPU 486 50 MHz
Expansion Slots 2 PCMCIA Type II
RAM 8MB expandable to 20MB
Ports 1 Serial with 16550 UART, 1 Parallel
Floppy Disk 3.5 inch high density internal
Pointing Device PS/2 style port on system board with integrated compatible pointing device
Battery 2 Hour operating time
Hard Disk Size 420MB
Keyboard External keyboard port capability
Video Display 9.5 inch with external SVGA port
HOUSE EQUIPMENT GUIDELINES
MINIMUM TECHNICAL STANDARDS
COMPUTER LAPTOPS: APPLE PC TYPE
April, 1996
Item Minimum Requirements
CPU 68LC040 50 MHz
RAM 12MB expandable to 32MB
Ports 1 Apple Desktop Bus Connection, 1 SCSI Port, 1 AppleTalk or Serial Port
Floppy Disk 3.5 inch high density
Pointing Device Integrated Pointing Device
Battery 2 Hour operating time
Hard Disk Size 320MB
Video Display 9.5 inch with external SVGA compatible port
HOUSE EQUIPMENT GUIDELINES
MINIMUM TECHNICAL STANDARDS
COMPUTER FILE SERVERS: INTEL PC TYPE
April, 1996
Item Minimum Requirements
CPU Pentium 75 MHz
Bus Type 2 PCI bus slots
RAM 32MB expandable to 128MB
Ports 1 Serial with 16550 UART, 1 Parallel
CD-ROM Double Speed (2X)
Floppy Disk 3.5 inch high density
Pointing Device PS/2 style port on system board with compatible pointing device
Hard Disk Size 2 GB
Hard Disk Interface SCSI-II
Keyboard 101 Key Enhanced
Video Display Adapter SVGA with 1MB VRAM and 1024x768 with 256 color support
Video Monitor 15 inch with .28 dot pitch and support for 1024x768 non-interlaced
Network Interface PCI Network Interface Card with 10BaseT and 10Base2 connectors, or a 10BaseT connector on the system board; IEEE 802.3 compliant
Protocol Support TCP/IP compliant as specified in RFC 1122 and RFC 1123
Tape Backup 2 GB storage capacity
HOUSE EQUIPMENT GUIDELINES
MINIMUM TECHNICAL STANDARDS
COMPUTER PRINTERS
April, 1996
Item Minimum Requirements
Printer Type Laser
Printing Languages PCL or Postscript
RAM 1MB expandable to 5MB
Printing Resolution 300 x 300 DPI
Networking Ethernet connectivity option
HOUSE EQUIPMENT GUIDELINES
MINIMUM TECHNICAL STANDARDS
COMPUTER PERIPHERAL EQUIPMENT
April, 1996
Item Minimum Requirements
Optical Scanner (see Note below) 300 x 300 DPI Resolution
Modem (see Note below) 14,400 Data Rate, ITU-T V.32BIS Standard
Other Computer Related Equipment Consultation with HIR Technical Support Representative (TSR)
Note: All Optical Scanner and Modem computer equipment with a cost of less than $500 do not have minimum technical standards. However, consultation with the TSR is still required.
APPENDIX D
PRICE RANGE LIST
NON-COMPUTER RELATED EQUIPMENT
April, 1996
See following pages.
NON-COMPUTER RELATED EQUIPMENT
PRICE INDEX
Dictation-Transcription Warranty Retail Price GSA Price
Hand-held Dictators Manufacturer=s $ 29 - $ 350 $163 - $ 400
Desktop Dictators Manufacturer=s $250 - $ 450 $500 - $ 800
Desktop Transcribers Manufacturer=s $199 - $ 450 $510 - $ 900
Desktop Combination Units Manufacturer=s $249 - $ 489 $460 - $1,820
Central Dictation System Manufacturer's $1,500 - $2,000 $3,000 - $4,000
_____________________________________________________________________________________________________________________________________________
Electronic Organizers
Pocket Organizers Manufacturer=s $ 29 - $ 200 $240 - $ 500
_____________________________________________________________________________________________________________________________________________
Facsimile Transceivers
Plain Paper Manufacturer=s $499 - $4,500 $971 - $3,500
_____________________________________________________________________________________________________________________
Letter Folders/Openers
Manual Letter Folder Manufacturer=s $ 99 - $ 350 $109 - $ 400
High-Speed Desktop Folder Manufacturer=s $799 - $2,400 $335 - $3,800
Manual Letter Opener Manufacturer=s $109 - $ 300 $ 79 - $ 400
High-Speed Letter Opener Manufacturer=s $549 - $1,500 $895 - $1,800
Photocopiers CPM Warranty Retail Price GSA Price
Desktop 8 to 15 Manufacturer=s $ 499 - $ 2,750 $ 788 - $ 2,500
Low Volume 16 to 25 Manufacturer=s $ 2,999 - $ 5,000 $ 2,654 - $ 4,500
Low/Mid Volume 26 to 35 Manufacturer=s $ 4,850 - $10,700 $ 3,365 - $ 8,500
Mid Volume 36 to 50 Manufacturer=s $13,552 - $14,900 $10,580 - $11,500
Mid/High Volume 51 to 65 Manufacturer=s $16,070 - $28,750 $10,605 - $19,500
High Volume 66 and above Manufacturer=s $34,125 - ??? $27,600 - ???
_____________________________________________________________________________________________________________________
Postage Meters
Postage Meters Manufacturer=s $ 249 - $ 2,987 $ 459 - $ 4,872
_____________________________________________________________________________________________________________________
Shredders
Personal Shredders Manufacturer=s $ 99 - $ 300 $ 100 - $ 375
General Office Shredders Manufacturer=s $ 329 - $ 1,899 $ 695 - $ 1,799
Heavy Duty Shredders Manufacturer=s $ 1,599 - $ 3,499 $ 1,259 - $ 5,999
_____________________________________________________________________________________________________________________________________________
TDD Devices
TDD Device Manufacturer=s $ 199 - $ 479 $ 149 - $ 400
Televisions Warranty Retail Price GSA Price
13" Color Television Manufacturer=s $ 129 - $ 275 $ 159 - $ 300
20" Color Television Manufacturer=s $ 239 - $ 400 $ 226 - $ 500
_____________________________________________________________________________________________________________________
Time Recorders
Automatic Time/Date Stamp Manufacturer=s $ 99 - $ 350 $ 163 - $ 550
_____________________________________________________________________________________________________________________________________________
Typewriters
Electronic Typewriter Manufacturer=s $ 84 - $ 600 $ 129 - $ 1,300
_____________________________________________________________________________________________________________________________________________
Video Cassette Recorders
4-Head VCR Manufacturer=s $ 209 - $ 500 $ 189 - $ 475
_____________________________________________________________________________________________________________________
Definitions:
CPM = Copies per minute Retail Price = Based on Vendor=s Commercial pricing and may include accessories
Warranty = Manufacturer=s warranty may GSA Price = Based on GSA schedule and may include accessories
vary from 90 days to 3 Year based on model
Prices are subject to change without notice. Prices include some standard accessories. Additional accessories will increase the
purchase cost.
APPENDIX E
PRICE RANGE LIST
COMPUTER RELATED EQUIPMENT
April, 1996
See following pages.
CELLULAR TELEPHINE EQUIPMENT
PRICE RANGE LIST
April, 1996
Type of Telephone Warranty Price Range
Mobile 3 Year $99.99 - $129.99
Portable 1 Year $19.99 - $59.99
Portable 3 Year $129.99 - $699.99
Transportable 3 Year $79.99 - $129.99
APPENDIX F
HOUSE SUPPORTED SOFTWARE LIST
April, 1996
Anti-Virus Central Point
F-PROT Virex
Communications
AppleTalk Remote Access
Carbon Copy
PCAnywhere
Procomm
Desktop Publishing
PageMaker
Integrated Office Suite
Microsoft Office
Internet Software Bundle
JPEG View
MacTCP
MacWais
NCSA Telnet/TN3270
Netscape
Newswatcher
Turbo Gopher
2 Show
PC Gopher for DOS
Hgopher for Windows
EINetWais for Windows
Kermit
LView
Pathway Access
Trumpet for DOS
Trumpet for Windows
Trumpet WINSoc
Wattcp for DOS
WINQVT
WS_FTP
cc:Mail
GroupWise
Microsoft Mail
Spreadsheet
Lotus 123
Microsoft Excel
Word Processing
Microsoft Word
WordPerfect
Miscellaneous Utilities
MacLink Plus
Norton Utilities
PKZIP
Stuffit Deluxe
House Information Resources
Developed Systems
Lotus Accounting
MicroMIN
FoxPro Accounting
APPENDIX G
SITE-LICENSED SOFTWARE LIST
May, 1996
Anti-Virus
F-PROT
Integrated Software Suite
Microsoft Office
Internet Software Bundle
2Show
EINetWais for Windows
WINQVT
Netscape
GroupWise
Spreadsheet
Microsoft Excel
Word Processing
Microsoft Word
Word Perfect
Legal Research Service
WESTLAW
LEXIS-NEXIS
G-1
APPENDIX H
PREFFERED VENDOR LIST
May, 1996
For ease of reference, Systems Integrators are indicated in boldface type and telecommunications vendors are indicated in italics.
Systems Computer Related Non-Computer
Vendor Integrator Sales Service Sales Service
A.B. Dick X X
8110 Gatehouse Rd., #100E
Falls Church, VA 22042
ATTN: Rudy Saunders
703-573-5000
Addressing & Mailing Systems X X
180 Route 73, #1202
Voorhees, NJ 08043
800-635-3071
AT&T Wireless Services, Inc. X X
1150 Connecticut Ave., N.W.
Washington, DC 20036
202-223-9222
Ball and Ball X X
9865-A Washington Boulevard
Laurel, MD 20723
301-490-1587
Bell Atlantic Mobile X X
2059 Chain Bridge Road
Vienna, VA 22182
703-905-0015
BT Ginns Office Products, Inc. X X
11350 Random Hills Rd., #430
Fairfax, VA 22030
ATTN: Don Scheuerle
703-385-0393
Business Equipment Center X X
1615 M Street, NW, #100
Washington, DC 20036
202-457-0017
Canon U.S.A. X X
2110 Washington Blvd., #150
Arlington, VA 22204
703-914-3400
Cellular One X X
7855 Walker Drive
Greenbelt, MD 20770
3014-489-3167
Central Point X X
c/o Symantec Corp.
10049 North Riger Road
Baton Rouge, LA 70809
ATTN: Art Kelley
800-222-2616
CIC Systems X X
165 University Avenue
Westwood, MA 02090
ATTN: Bret R. Kerlin
703-442-7660
Clinton Computers X X
7475 Old Alexander Ferry Road
Clinton, MD 20735
ATTN: Ken McLean
301-599-9555
Continental Resources X X
11800 Baltimore Ave., #112
Beltsville, MD 20705
ATTN: Chris Haberman
301-419-2280
C.T.L. X X
9301 Georgia Avenue
Silver Spring, MD 20910
ATTN: Vince Graas
301-650-0673
Danka Omnifax X X
2230 Gallows Rd., #100
Dunn Loring, VA 22028
ATTN: Judy Wisniewski
703-205-0600
Dictaphone Corporation X X
8260 Greensboro Drive
McLean, VA 22102
ATTN: Eve Machol
703-893-0200
Digital Technologies, Inc. X X
1800 Robert Fulton Dr., #220
Reston, VA 22091
ATTN: Dorothy C. Silvera
703-620-3700
Eastman Kodak X X
1100 N. Glebe Road
Arlington, VA 22201
ATTN: Steven Coles
703-908-5326
Edge Systems X X
2111 Wilson Blvd., #240
Arlington, VA 22201-3331
ATTN: Christy Weatherholtz
703-525-3343
Egghead Discount Software X X
7926 Jones Branch Dr., #430
McLean, VA 22102
703-903-7233
Elite Business Systems X X
PO Box 1598
Clinton, MD 20735-5598
ATTN: King White
301-856-3970
Faxplus X X
1011 Arlington Blvd., #375
Arlington, VA 22209
ATTN: John D. Thiel
703-527-2500
Federal Office Products Center X X
PO Box 6717
Silver Spring, MD 20916
301-871-2440
GTSI X X X
4100 Lafayette Center Dr.
Chantilly, VA 22021
ATTN: Will Anderson
703-502-2000
Input Solutions, Inc. X X
9125-B Gaither Road
Gaithersburg, MD 20877
ATTN: Charlotte McKenzie
301-948-6620
Integration Technologies Group, Inc. X X
2745 Hartland Road
Falls Church, VA 22043
703-698-8282
Intelligent Solutions X X X
150 S. Washington St., #500
Falls Church, VA 22046
ATTN: Diane Hazzard
703-532-0600
InterAmerica Technologies, Inc. X X X
7926 Jones Branch Dr., #1100
McLean, VA 22102
ATTN: Chuck E. Hilton
202-544-1722
International Autopen X X
1329 Shephard Drive
Sterling, VA 22170
703-450-6620
Konica Business Machines X X
2120 Washington Blvd., #100
Arlington, VA 22204
ATTN: Fred Winkler
703-553-6000
Lanier Worldwide X X
4350 N. Fairfax Drive, #950
Arlington, VA 22203
ATTN: Tim Bing
703-698-6730
LSW X X
8240 Professional Pl.,#215A
Landover, MD 20785
ATTN: Rahul Srivastava
301-459-2323
Lucent Technologies (former AT&T) X X
Ford Building, Room 259A
Washington, DC 20515
202-226-3377
Modern Duplicator Company X X
5544 Wilkins Court
Rockville, MD 20852
703-591-4171
Monarch Constituent Services X X X
11423 Moorpark Street
Studio City, CA 91602
ATTN: Mike P. Shulem
202-332-4000
Monroe Systems X X
1901 N. Fort Myer Dr., #300
Arlington, VA 22209
703-527-6633
Motorola - USFGMD X X
7230 Parkway Drive
Hanover, MD 21076
ATTN: Jeff McShea
301-386-5000
National Captioning Institute X X
5203 Leesburg Pike
Falls Church, VA 22041
703-998-2443
Pitney Bowes X X
5580 Port Royal Road
Springfield, VA 22151
ATTN: Allison Miller
703-321-8163
Potomac Technology X X
One Church St., #402
Rockville, MD 20850
301-762-4005
QMS, Inc. X X
4200 Parliament Pl.,#225
Lanham, MD 20705
301-306-0500
Rapidprint X X
10 Post Office Road
Silver Spring, MD 20910
301-588-5511
Ricoh Corporation X X
3601 Eisenhower Ave.,#400
Alexandria, VA 22304
ATTN: Jeff Tebbenhoff
703-317-0850
RISO X X
8500 Leesburg Pike, #211
Vienna, VA 22180
703-848-8860
Savin Corporation X X
30 West Gude Dr., #350
Rockville, MD 20850
ATTN: Christa Richardson
301-921-8500
Sharp Electronics X X
5825 Barclay Dr., #3
Alexandria, VA 22310
ATTN: Jay Allison
703-313-9400
Skytel X X
1350 I Street, NW, #1100
Washington, DC 20005
ATTN: Dan Cronin
202-336-5241
Terminal Data Corporation X X
15733 Crabbs Branch Way
Rockville, MD 20855
ATTN: Mark Teitelbaum
301-921-8282
Thompson Electronics X X
10330 N. Meridan
Indianapolis, IN 46290-1024
ATTN: Mick Coats INH-325
202-225-3994
US Connect - Riverbend X X X
1430 Springhill Rd., #600
McLean, VA 22102
ATTN: Marshall Cromwell
703-883-0616
Vanstar Corporation X X
1577 Spring Hill Rd., #400
Vienna, VA 22182
ATTN: Kim Hand
703-749-0200
Xerox Corporation X X
1301 K Street, NW
Washington, DC 20005
ATTN: Emily Griffith
202-962-7876
Zamoiski Company X X
3000 Waterview Avenue
Baltimore, MD 21230
ATTN: Herman Gritz
800-950-5900
Zeriod & Company X X
5500 Cherokee Ave., #120
Alexandria, VA 22312
ATTN: Byron Stewart
703-461-8383
APPENDIX I
(Reserved)
APPENDIX J
MANDATORY REQUIREMENTS FOR EQUIPMENT SALES PREFERRED VENDORS
April, 1996
Please answer all of the following questions:
1. ____Yes ____No Will the vendor accept a Purchase Order?
2. ____Yes ____No Will the vendor make delivery to the customer not later than 30 days after receipt of a Purchase Order?
3. ____Yes ____No Will the vendor accept responsibility for submitting a completed Equipment Installation Notice signed by the receiving office to the Office of Systems Management (OSM)?
Note: The House will not make payment for any purchases without this acknowledgment of receipt.
5. ____Yes ____No Will the vendor deliver equipment to the location designated on the Purchase Order? The House will not accept vendors who do not provide inside deliveries.
6. ____Yes ____No Will the vendor honor all manufacturers= warranties and transfer the terms of all warranties to an authorized agent of the House?
7. ____Yes ____No Will the vendor provide annual reports and/or financial statements pertaining to the financial stability of the company, upon request?
8. ____Yes ____No Will the vendor provide Office Systems Management with updates on equipment price ranges and updated GSA schedules as published?
9. ____Yes ____No Will the vendor, when invoicing for equipment sold to the House, send invoices directly to Office Systems Management? A vendor shall not contact the office where the equipment is located regarding possible billing discrepancies.
10. ____Yes ____No Will the vendor provide a list of at least 3 current equipment users.
11. ____Yes ____No Will the vendor provide accurate and concise documentation for use and operation of the proposed equipment (hardware and software if applicable), and provide troubleshooting at no additional cost?
MANDATORY REQUIREMENTS FOR EQUIPMENT SALES PREFERRED VENDORS CONTINUATION PAGE
April, 1996
12. ____ Yes ____ No Will the vendor offer trade-ins?
13. ____ Yes ____ No Will the vendor only offer products that are fully operational, demonstrable, and available to the general public for sale?
14. ____ Yes ____ No Will the vendor=s quotations identify all components and accessories required to integrate and make equipment (hardware and software if applicable) fully operational at the time of delivery?
APPENDIX K
MANDATORY REQUIREMENTS FOR EQUIPMENT SUPPORT
PREFERRED VENDORS
April, 1996
Please answer all of the following questions:
1. ____Yes ____No Has the vendor accepted and signed our equipment maintenance and service support contract?
2. ____Yes ____No Will the vendor offer various levels of customer support/maintenance options with corresponding pricing levels?
3. ____Yes ____No Will the vendor honor and coordinate all manufacturers= warranties?
4. ____Yes ____No Will the vendor initiate technical assistance, including maintenance within four business hours in Washington, D.C. and within eight business hours in district locations. This applies to any and all contract calls.
5. ____Yes ____No Will the vendor provide service history reports on all maintained equipment located in Washington, D.C.? The House reserves the right to determine the frequency of these reports.
6. ____Yes ____No Will the vendor provide annual reports and/or financial statements pertaining to the financial stability of the company, upon request?
7. ____Yes ____No Will the vendor=s billing system separate overage charges from base maintenance rates if applicable?
8. ____Yes ____No Will the vendor send invoices directly to Office Systems Management? A vendor shall not contact the office where the equipment is located regarding possible billing discrepancies.
9. ____Yes ____No Will the vendor provide a list of at least 3 current congressional equipment users.
10. ____ Yes ____ No Can the vendor provide to the customer, within two working days, fully operational replacements for any equipment in non-working order?
APPENDIX L
MANDATORY REQUIREMENTS FOR SYSTEMS INTEGRATOR
PREFERRED VENDORS
April, 1996
Please answer all of the following questions:
1. ____ Yes ____ No Will the vendor offer support for customers in compliance with the technical support requirements for Systems Integrators.
2. ____Yes ____No Has the vendor signed our systems integrator services contract and offered various levels of customer support/maintenance options with corresponding pricing levels?
3. ____Yes ____No Will the vendor provide maintenance, training and installation to all House locations, in all geographic areas?
4. ____Yes ____No Will the vendor initiate technical assistance, including maintenance within four business hours in Washington, D.C. and within eight business hours in district locations, for any and all contract calls.
5. ____Yes ____No Will the vendor honor and coordinate all manufacturers= warranties?
6. ____Yes ____No Will the vendor provide service history reports on all maintained equipment located in Washington, D.C.? The House reserves the right to determine the frequency of these reports.
7. ____Yes ____No Will the vendor provide annual reports and/or financial statements pertaining to the financial stability of the company, upon request?
8. ____Yes ____No Will the vendor send invoices directly to Office Systems Management? A vendor shall not contact the office where the equipment is located regarding possible billing discrepancies.
9. ____Yes ____No Will the vendor provide a list of at least 3 current congressional users of systems integrator services?
10. ____ Yes ____ No Can the vendor provide to the customer, within two working days, replacements for any equipment in non-working order?
11. ____ Yes ____ No Will the vendor accept responsibility for conforming to all local building codes, concerning the installation of equipment ?
MANDATORY REQUIREMENTS FOR SYSTEMS INTEGRATOR
PREFERRED VENDORS CONTINUATION PAGE
April, 1996
12. ___ Yes ___ No Will the vendor offer and support a Correspondence Management System (CMS)?
13. ___ Yes ___ No Will the vendor make available, upon written request, the resumes of staff providing technical support?
14. ___ Yes ___ No Will the vendor work with an independently chosen district office vendor to coordinate equipment support?
APPENDIX M
SYSTEMS INTEGRATORS
May, 1996
Vendors listed in this appendix are those who have executed a ASystems Integrator Services@ Contract with the House, and who will, accordingly, provide comprehensive services for office computer systems.
Vendors who provided computer related services to the House, through maintenance contracts entered into under the former Approved List, were Agrand fathered@ in as Systems Integrators on adoption of the Equipment Purchase Guidelines. However, these vendors continue to operate under the more limited service terms of those contracts. Such vendors are currently indicated in boldface type in Appendix H, Preferred Vendors.
Vendors may be listed both as Systems Integrators providing comprehensive services for some offices, and as maintenance providers under Approved List contracts for other offices.
Allegro Systems Intelligent Solutions US Connect
14521 Castleford Ct. Suite 500 1430 Springhill Rd.
Centreville, VA 22020 150 S. Washington St. McLean, VA 22102
703-449-0400 Falls Church, VA 22046 703-883-0616
Jack Piscetta 703-532-0600 Marshall Cromwell
Diane Hazzard
Clinton Computers InterAmerica Technologies
7475 Old Alexander Ferry Rd. 330 Pennsylvania Ave. SE
Clinton, MD 20735 Washington, DC 20003
301-599-9555 202-544-1722
Kenneth McLean Charles Hilton
Hilliard Network Communications Monarch Constituent Services
8691 Centerton Lane 11423 Moorpark St.
Manassas, VA 22111 Studio City, CA 91602
Craig Hilliard 800-422-5222
703-257-9074
F:\DATA\PROCMENT\EQUIPGL\CHOINFO\OTHERP10.OUT