Once your enrollment or enrollment change is processed, your plan will send you an identification card. However, you should keep the copy of the SF 2809 your employing office gives you for your records. If you need to obtain benefits before you receive your identification card, contact your plan for assistance and use your copy of the SF 2809 as proof of your enrollment or enrollment change. Do not send bills or claims to your employing office or the Office of Personnel Management. Expedited procedures exist during open seasons for some plans, check with the Office of Personnel and Benefits for details.