American Express Government Cardholder Benefits
Customer Service...
· 24-hour access via (800) 492-4922; (602)
492-4922 collect from overseas
· Emergency card replacements, usually by the end of the
next business day...worldwide
· Report lost and stolen cards
· Resolve merchant disputes, obtain copies of old statements
Worldwide Card
Acceptance...
· Over 4 million merchants
worldwide
· Approximately 97% of business travel expenses can be
charged on the AMEX card
· A new establishment is signed every 3 minutes
· Look for the blue AMEX window decal to identify merchants
Automatic Travel
Insurance...
· Travel Accident Insurance on both
card and GTA airline ticket charges...up to $200,000 coverage
· Door to door coverage
· Baggage insurance coverage: up to $1250 for carry-on, up
to $500 for checked baggage
· Claims: (800) 759-7610 for TAI, (800) 645-9700 for baggage
· Can purchase optional airflight insurance with coverage up
to $1,000,000 - call customer service at (800) 492-4922 to enroll
or obtain more information
No Pre-Set Spending
Limits...
· Charges approved based on
spending and payment patterns
· No personal credit background checks for card applicants
· Cards can be suspended at 60 days past due, canceled at
120 days past due after agency is notified via monthly reports
· GTA central bill accounts follow same procedures but
include notice to GSA
Travel Service Offices...
· 1700 offices worldwide
· Accepts payments
· Cash personal checks
· Currency conversion
· Obtain emergency replacement cards
· Local business and restaurant referrals
· English always spoken